Online booking portal
Book appointments on demand 24/7, reducing HR admin.
Workforce health support without the handovers
Avaana helps employers manage prevention, personal health support and workplace injury care through one governed practitioner network and one accountable system.
Trusted by Australia’s leading insurers, corporate health and employers
Care delivered without reset
Credentialed providers
Access a trusted, national network of accredited practitioners.
Digital wallet and credits
Distribute health allowances, manage benefits, and simplify payments.
Unified reporting & governance
Centralised workforce health metrics, reporting, and data governance.
Continuous clinical oversight
Monitor clinical care to ensure quality speed for safe returns to work.
Wellbeing resource hub
A curated library of on-demand mental and preventative health tools.
Access to 30+ health and wellbeing services, across
allied health, fitness, natural and more
Exercise
Physiology
Physiotherapy
Psychology
Yoga
Chiropractic
Massage
Pilates
Personal
Training
How Avaana connects workforce health at every stage
Whether your workforce is engaging in preventative health and wellbeing, personal health support or workplace injury services, we’re here to keep a seamless governed framework across the full care journey.
Booked Services
300
25% 
Preventative Health and Wellbeing
Access to health and wellbeing services that support physical and psychological wellbeing before health concerns begin affecting attendance or work capacity.
Personal Health Support
Treatment and guidance for non-work-related physical or psychological conditions that may impact attendance, work capacity or performance.
Engagement
81%
30%
Return to work
100%
12%
Workplace Injury Management
Give employees access to real treatment through a governed practitioner network, without forcing everything through a fragmented wellbeing benefit model.
Australia’s largest governed practitioner network.
5,000+ credentialed providers.
- Credentialing standards
- Defined SLAs
- Escalation governance
- Availability and documentation standards
Driving health outcomes;
how Avaana delivers
310%
Return on investment when using Avaana for health support
21%
Reduction in statutory healthcare spend per claim when booked through Avaana
$70k
Average savings per claim using Avaana.
Built from both sides of workforce health
Avaana began as a national health and wellbeing booking platform connecting employees with a governed network of more than 5,000 allied health practitioners. The platform later expanded into workplace injury management through partnerships within Australia’s workers’ compensation system. It became clear that workforce health was being managed across separate systems, even though the employees, practitioners and care pathways were the same.
So Avaana built one platform. A single front door connecting preventative health and wellbeing, personal non-work related treatment and workplace injury care - while preserving practitioner continuity, clinical history and governance.
Frequently Asked
Questions
Research shows that practitioner continuity and early access to treatment significantly reduce disability duration and claim cost. When care transfers between separate providers, assessment restarts, treatment is delayed and recovery time increases. Avaana maintains practitioner continuity, clinical history and governance across the entire workforce health pathway.
Most organisations manage wellbeing programmes, early intervention services and workplace injury management through separate providers. Avaana connects these services within one governed platform focused on treatment delivery, preserving practitioner continuity, clinical history and reporting across the full care pathway.
Employees may access the platform for preventative health support, personal health treatment or workplace injury care. Because all services operate within the same practitioner network and platform, clinical history and documentation remain in place and the same practitioner may continue treatment where clinically appropriate.
Employees can access a national network of more than 5,000 allied health practitioners including physiotherapy, psychology, counselling, exercise physiology, chiropractic, massage therapy and other clinical modalities. Practitioners are matched based on location, modality and appointment availability.
Employers allocate a monthly wellbeing budget per employee which converts into service credits. Employees use these credits to book real allied health appointments through the Avaana network. One hundred percent of credits are applied to clinical services rather than programme administration.
Clinical information remains confidential between the employee and the treating practitioner. Employers receive aggregated workforce insights and governance reporting rather than personal clinical records. When a workplace injury occurs, reporting follows established workers’ compensation governance requirements.
Avaana does not require organisations to replace existing services. Many organisations introduce Avaana alongside their current providers, allowing employees to access preventative and allied health services earlier. If treatment later escalates into workplace injury management, the same practitioner network and clinical history remain in place.
Yes. Avaana’s practitioner network and booking infrastructure are already operational and have been used to manage claims-related bookings with major workers’ compensation insurers including EML. The integrated workforce health model is now being introduced to corporate partners.
Connecting preventative health, personal treatment and workplace injury management requires three things to exist at the same time: a governed national practitioner network, technology that supports both wellbeing and claims workflows, and operational experience across both systems. Avaana developed these capabilities over time and now connects them within one integrated platform.
Yes. Demonstrations can be tailored to your organisation’s workforce health structure and requirements.
Privacy protected. Reporting governed.
Privacy Framework
Preventative and personal health consultations remain confidential. Information shared only with explicit consent.
- Employee-controlled disclosure
- Separated clinical records
- Consent-based sharing
Governance Reporting
Workplace injury reporting aligns with claims governance. Employers receive utilisation and governance reporting within defined boundaries.
- Aggregated utilisation insights
- Claims pathway transparency
- Regulatory compliance reporting
Enterprise Security Standards
Comprehensive Audit Logs
Full user & system activity tracking
ISO 27001-Aligned Controls
Security practices aligned with global standards
Multi-Factor Authentication
Mandatory MFA for secure access
End-to-End Encryption
AES-256 at rest, TLS 1.2+ in transit
AWS Secure Cloud Infrastructure
Hosted in an enterprise-grade AWS environment
Role-Based Access Control
Granular user permission management
Isn’t it time your workforce had
health and wellbeing support that drives outcomes?
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